Deal Breakdowns

My name is Brian Jump and I own Superior Auto Institute and Superior PDR, a Paintless Dent Repair school and service company.We started performing PDR back in 1992, when in Southern California it was just being presented to the market. PDR originated in the late 80’s, coming first from the German automotive assembly lines and […]

What skill is underrated or ignored that you think is and important key to success? 269 billion emails are sent and received every single day but nobody talks about email etiquette. The people who are good at it shine. The people who aren’t have a disadvantage and they often don’t even know it. Email contents […]

So you have picked out a service that you want to research more and possibly offer. The customer base is growing, the competition is fragmented and the market isn’t a target for hobbyists and dreamers. Your new business must provide a service either faster, better or cheaper to carve out a slice of the pie […]

Naming your business is hard. Most web domains are taken. Here is my method for finding the best name: Hopefully you have a dual screen setup for your work computer. If you don’t you should because you can be much more productive. On one screen open your browser and go to synonym.com. On the other […]

You do not need to quit your job. Yet. Money and time are your most important assets. You need to free as much of each of these things up as you can in order to invest them in your new (side) business. Lean out. Bank your money. Sell your expensive cars. Don’t buy the overpriced […]

Customer service is a weak point of most service based businesses. Missed calls. Grumpy overworked employees or owners. Chain smoking unkept technicians. Unreliable. Over promising. Disappointing. Just answering the phone puts you ahead of most of your competitors in this space. But you can take it a step further and keep customers from even considering […]

How would you start a service business where you have to have specialized knowledge? A business like yours anyone who can drive can start. But let’s say a business like HVAC or appliance repair, traditionally people that have a lot of experience working in that area eventually decide to go solo and start a company. […]

This is an analytical approach to identifying and exploring new business opportunities. This is designed around service-based businesses but the concepts can be applied to any business. In order to compete you need to have a competitive advantage in one of three areas: speed, price or quality. The goal here is to look for holes […]

Who is your boss? Who manages your branch? Who oversees your region? Who owns the small business you work for? Who is the most valuable person at your company or in your circle? If you could chose to be complimented by one person at your office who would it be? Think about that person. You […]

Housing is so expensive in America’s top 10 cities that only the wealthy can afford to buy a home or even rent an apartment. What factor is at play that everyone is missing? I feel very strongly about this one and I have a bit of a unique opinion. Housing is astronomically expensive because there […]